FAQ

Frequently Asked Questions

What is military surplus?

Military surplus refers to equipment, clothing and gear that was originally produced for or used by armed forces. It may be new/unissued stock or genuine used items from military service. We clearly grade all items — see our Condition Guide for details.

Are your items genuine surplus?

Yes. We source directly from trusted European suppliers and clearly label whether items are new, unissued, or used surplus. Every item is inspected before dispatch.

Do you ship internationally?

Yes, we ship worldwide with tracked international shipping. See our Shipping Policy for delivery times and details.

Are US duties included?

Where applicable, US import duties are included in the product price. You should not be charged additional fees upon delivery for qualifying orders.

How do I know what size to order?

Military sizing can differ from standard clothing sizes. We recommend checking our Size Guide and measuring yourself before ordering.

Can I return an item?

Yes, we accept returns within 30 days of delivery on unused items in original condition. See our Returns & Refunds page for full details.

How do I track my order?

Once your order is dispatched, you'll receive a tracking number by email. You can also visit our Track Your Order page.

I have a question not listed here. What should I do?

No problem — just contact us and we'll get back to you as soon as possible.